Privacy Policy
Your privacy is taken seriously. This Privacy Policy outlines how personal information is collected, used, stored, and protected when you use this website and services. By accessing or using the platform, you consent to the practices described in this policy.
Information We Collect
We may collect personal information from you when you create an account, place an order, subscribe to our newsletter, contact customer support, or interact with our website. This information may include your name, email address, phone number, delivery address, payment details, and any other information you choose to provide. We also collect non-personal information such as your IP address, browser type, device information, and browsing activity on our website to improve our services and enhance your user experience.
How We Use Your Information
We use your personal information to process and fulfill your orders, communicate with you about your orders and account, provide customer support, send you marketing communications (if you have opted in), and improve our website and services. We may also use non-personal information for analytical purposes to understand user behavior and preferences, which helps us optimize our platform and offer more relevant products and promotions.
How We Protect Your Information
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure server hosting, encryption of sensitive data (such as payment details), firewalls, and regular security audits. We only share your personal information with third-party service providers who need access to it to perform services on our behalf, such as payment processors and logistics providers, and these providers are contractually obligated to protect your information.
Your Privacy Rights
You have the right to access, correct, or delete your personal information at any time. You can do this by logging into your account or contacting customer support team. You also have the right to opt out of receiving marketing communications by clicking the “unsubscribe” link in emails or contacting directly. Please note that certain information may be retained for legal or administrative purposes, such as order records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and, if necessary, by sending you an email. We encourage you to review this policy regularly to stay informed about how we are protecting your information.